Refund / Cancellation Policy

Fees once paid are non-refundable, subject to applicable terms & conditions.

Courses

Course fees cover your seat in a batch and the training provided. Please attend the free 1-day demo class (where available) before enrolling, so you can decide with confidence.

Guidance services

Fees for guidance services cover the work carried out on your file. Third-party charges — such as application fees, visa fees, test booking fees, courier and translation charges — are paid to the respective organisations and are governed by their own policies.

Rescheduling

If you need to change a session or batch, contact us as early as possible and we will try to help, subject to availability.

Questions

Email visaguidanceinstitute@gmail.com with any questions about this policy.